Ashton Plumbing Heating and Air Conditioning Customer Reviews & Testimonials
Our heat pump was installed over two days by Trevor and Eddie. They worked extremely hard and were very professional and respectful throughout.
I want to acknowledge Tyler K who came as I called about my air-conditioning thermostat that Ashton had installed two years ago. Courteous, friendly and someone who went the extra mile to ensure costumer satisfaction. Good customer care is alive and well ...with this young man! Thanks Tyler!
Danny was great - explained things clearly, did the installation quickly with no fuss, and really knows his stuff.
Excellent service! Keegan was highly professional and knowledgeable- great customer service. Would recommend.
I had used Ashton's services once before and I was happy with their service. I called them again to have a valve in my shower fixed. Technician was well over 4 hours late and showed up despite them calling me to inform me the visit was cancelled. Spent 3 ...mins inspecting the problem and left saying I'd hear back about a follow up visit in 2 weeks. 3 weeks pass and I received no contact or follow up. I called to check on the status and was told that the part was on back order and they would call me back with an update in 2 days. Wait another week and call again, this time I'm informed the technician has left and they are uncertain if the part was ordered or what the status for the work was. Again I was told I'd get an update the following day. Wait another 4 days and call once more. Service team was still unable to give a concrete timeline or meaningful update on what the delay is. Meanwhile it has been 4 weeks since my shower has worked. After this terrible communication I will not be coming back.
They've had 2 no shows for my appointment without a notice.. really unprofessional and no one is being held responsible
Jerome the technician was very knowledgeable and polite. He took the time to explain the details and tried his best to solve the issue. Rate is reasonable. Happy to use this company again in the future.
Danny C. was our Technician. He was incredibly helpful and a pleasure to work with. He’s a great representative of Ashton!
Very prompt and professional!