Ashton Plumbing Heating & Air Conditioning

I used Ashton's services when my garburator broke down and I am so impressed by the service! End-to-end, the service was friendly, professional, and the very high quality. All the customer service reps I communicated with (one to set up the appointment and another to confirm the appointment prior to arrival) were excellent. Eddie is a fantastic technician: he identified the problem and provided a clear explanation along with options and recommendations. Servicing was quick and he was careful and tidy. In addition to stellar service, the prices are very reasonable and true to the estimation I was given (garburator replacement will cost 350 - 450+ depending on model). I am definitely using Ashton for any future servicing I need. I had one recommendation to make, my only wish is that Eddie gets a shirt with his name on it :'-)

We live in a large heritage home, with a 40+ year old boiler for a radiant heating system. The boiler was not working, and we were informed by another heating company that it could not be repaired because parts are very difficult to source, and that the boiler needed to be replaced. We were informed that the cost to do so would be in the tens of thousands of dollars. I asked Ashton to come over and give us a quote for new boiler. Mo from Ashton initially came, and indicated that we should bring over Klaus who has more experience with older boilers. Klaus came over a short time later, and after inspecting the boiler for himself, said that it was perfectly fine and could be easily fixed. When I asked whether parts would be difficult to source, he said all it needed was a new valve which he had sitting in his truck. He then fixed it in less than an hour after arriving. So all in all, Ashton (and Mo and Klaus in particular) saved us tens of thousands of dollars doing a simple fix that others had told us was not possible. It’s rare to find that kind of diligence and honesty these days, and we would recommend Mo and Klaus without any hesitation to any of our family and friends.

Jerome came to fix our AC today. HIs service is prompt and professional. Cost is reasonable. Jerome, thanks for your great work, and for coming out on a long weekend Sunday!